2nd Line Support Engineer – Manage Client Device
dla
Atos
/ Bydgoszcz
Tagi: Microsoft Windows Client OS x86 or x64-architecture Infrastructure Architecture (TCP/IP LAN/WAN DNS) MS Windows Workstation administration
Reference no.237973
Country Poland
Region PL – Bydgoszcz
City PL – Bydgoszcz
Position Type Graduate
Job Area IT Desktop / Infrastructure
Job Type Full Time
Company Atos
Company Information
· Leader in digital services with 100,000 employees in 72 countries
· Provider of IT infrastructure management services, systems integration, outsourcing and IT consulting
· Official global IT partner of the Olympic and Paralympic Games
· Awarded with the Great Place to Work certificate for four times
· Almost 5000 people employed in 9 cities: Bydgoszcz, Warszawa, Wroclaw, Opole, Krakow, Torun, Gdansk, Rzeszow, Lodz
Job Description
-Support of End User desktops and laptops, running a Microsoft Windows Client OS on x86 or x64-architecture
- Deliver all necessary updates to the Windows Operating System
- Ensures Service performance and fulfillment of service related SLA/ KPI Agreements
- Incident- and problem management to analyze issues and find solutions and/or workarounds for that.
- Operating System image creation/installation/troubleshooting
- Project support e.g. for migrations, implementing new technologies like cloud services etc.
Job Requirements
- A degree in Computer Science or Engineering or equivalent work experience.
- Proficient in MS Windows Workstation administration
- Microsoft Windows Server (2008/2012/2016)and Active Directory knowledge
- Familiar with Infrastructure Architecture (TCP/IP, LAN/WAN, DNS)
- Knowledge on MS System Centre suite of products. In particular Configuration Manager.
- Knowledge on hardware configurations
- Ability to support multiple business needs at once and work with little oversight
- Ability to solve problems and proactive attitude
- Capability to read and write technical documentation
- Ability to work well in a team
- High motivation to self-development
- Good interpersonal skills and customer handling skills
- Good knowledge of the German (verbal and writing) is a plus
- ITIL foundation certificate is a plus
- MCSA Certifications would be a plus
- Script Techniques (Powershell) is a plus
Additional Information
The position will be located in our office in Bydgoszcz.
We offer:
· Remote working
· Private medical care incl. dental care
· Training and development programs
· Learning foreign languages
· Relocation allowance
· Referral bonus
· Private life and travel insurance
· MyBenefit System
· Commuting contribution
· Worldwide career opportunities
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